Privacy Policy

Last updated 4 August 2026 · StartUp Media Ltd is the data controller for Quizr account and service data

This Privacy Policy explains how StartUp Media Ltd ("Quizr", "we", "us", or "our") collects, uses, and discloses personal data when you use Quizr.

1. Scope

This policy applies to personal data processed through the Service, including account data, billing-related data, usage analytics (where enabled), and support communications.

For account, billing and Quizr service data, StartUp Media Ltd acts as the data controller. When a Quizr customer creates a quiz and collects responses, that customer normally decides why and how respondent data is used and acts as the controller; Quizr processes that data on the customer's behalf. Respondents should also read the privacy notice provided by the organisation that published the quiz.

2. Data We Collect

2.1 Data you provide

• Account details (name, email, organization details)
• Billing-related information (handled via payment providers)
• Form/quiz content and responses submitted through your use of the Service
• Support and communication data

2.2 Data collected automatically

• Device and browser information
• IP-derived metadata
• Service usage and event logs
• Cookie and consent preference signals

2.3 Data from third parties

• Authentication provider account metadata
• Payment status, subscription, tax, invoice, and Trial events from Stripe
• Infrastructure/security providers' telemetry

3. How We Use Personal Data

We use personal data to:

• provide and operate the Service;
• authenticate users and secure accounts;
• process billing and subscriptions;
• enforce plan entitlements and limits;
• communicate service and support notices;
• improve reliability, security, and performance;
• comply with legal obligations.

4. Legal Bases (EEA/UK where applicable)

We process personal data based on one or more of:

• performance of a contract;
• legitimate interests;
• legal obligation;
• consent (for optional analytics/cookies where required).

5. Cookies and Tracking

We use strictly necessary cookies for core functionality. Optional analytics cookies are used only where consent is provided. See the Cookie Policy for more details.

6. Sharing and Disclosure

We may share personal data with:

• service providers (hosting, auth, analytics, support, payments);
• professional advisers (legal, audit, compliance);
• authorities where legally required;
• corporate transaction counterparties under confidentiality obligations.

We do not sell personal data as a core business model.

7. International Transfers

Where personal data is transferred internationally, we implement appropriate safeguards as required by applicable law (for example, standard contractual clauses or equivalent protections).

8. Data Retention

We retain personal data only as long as necessary for the purposes in this policy, including legal, accounting, dispute, and security requirements.

9. Security

We apply reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure.

10. Your Rights

Depending on your location, you may have rights to:

• access, correct, or delete personal data;
• object to or restrict processing;
• data portability;
• withdraw consent where processing relies on consent;
• lodge a complaint with a supervisory authority.

To exercise your rights, use the contact details at startupmedia.uk. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

11. Children

The Service is not directed to children under the age required by applicable law. If you believe a child has provided personal data unlawfully, contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date and provide notice where required.

13. Contact

For privacy questions or requests:

• Contact: startupmedia.uk
• Entity: StartUp Media Ltd
• Country of establishment: United Kingdom